SAFEGUARDS DOCUMENTS
The CSU Safeguards Specialist is developing a series of standard templates and processes as a guide for all the projects across the World Bank portfolio. The PMUs can use these templates and processes to assist them in developing their project specific processes. As such formats, layouts and processes may vary slightly across projects depending on the Implementing Agencies requirements and the projects agreements with the Bank. Various documents, templates and flowcharts can be found in the Safeguards Documents tab below.
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SAFEGUARDS DOCUMENTS
- Tonga Grievance Redress Mechanism (GRM) Guidelines
- Terms of Reference Template
- Stakeholder Engagement Template
- Communications Plan Template
- GRM Complaints Form (English)
- GRM Complaints Form (Tongan)
- ESIA and EIA Development and Review Process
- Contractors Environmental and Social Management Plan (CESMP) Template
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CERC DOCUMENTS
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TRAINING REPORTS
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